The following Terms of service (the "Terms") outlines the terms and conditions of use of and access to the Contents (the "Contents")and Services (the "Services") provided by Free Connected Limited. ("X-VPN" or "we"), which includes X-VPN's website (the "Website"), applications (the "Apps") and any software provided by X-VPN (the "Softwares").
By accessing the Contents or Services, you or those you represent (“you") agree and acknowledge that you have read and accepted the terms in its entirety. These Terms constitute a legally binding agreement (the "Agreement") between you and X-VPN. These terms also apply to all users of the Service, including the users with paid accounts. If you don't agree with any part of the Terms, you may not use our Service.
X-VPN reserves the rights, at its sole discretion to modify the Terms of this Agreement at any time. If any core changes to the Terms, all users will be notified by in-App message and will be announced by X-VPN on its Website. You understand that it is your responsibility to review any such modifications. If you continue to use X-VPN's Services and Contents after the modifications take effect, you understand and agree to the revised Terms.
X-VPN does not and will not collect or store traffic data, DNS queries, browsing history and VPN connection destination.
X-VPN does require users to provide certain information such as Telegram Link and payment information during registration and purchase for customer support purposes. The detailed information is documented on the Privacy Policy page on our Website; please review the document in accordance with the Acceptance of the Terms.
We do not provide any users' information to any third parties. We do not cooperate with any request for information unless we are ordered by a court of competent jurisdiction.
X-VPN grants you a non-exclusive, non-transferable right to use the service. You shall not modify, distribute, sublicense or by any mean commercially exploit or make available to any third parties the Services in any way.
X-VPN reserves all rights that are not expressly granted to you.
After registering an account on X-VPN, users can access X-VPN's Services. By subscribing to our Services, users agree to become a subscriber during the period users have chosen. The Website provides a comprehensive list of available subscription plans and their pricing. We retain the right to modify or introduce new fees for subscriptions, provided reasonable notice is given through the Website. The process of subscribing is managed through several third-party payment platforms that we have partnered with. To find more information about how they process users's data, please refer to our Privacy Policy.
Our Website offers multiple payment methods. Paymentwall (excluding FasterPay) and the Year Deal adopt a one-time payment method, which means that users only need to complete one payment to enjoy X-VPN services without manual renewal.
Other payment methods listed on the Website adopt a subscription model. Each subscription plan will renew automatically to a same duration by default at the completion of the billing term.
Please note that payment methods on Paymentwall may be subject to change. For each Paymentwall payment method, Paymentwall's Terms of Service shall prevail.
Purchase through Google Play or X-VPN website by PayPal, Paymentwall, Stripe, or Advcash :
You can request a refund for any reason within 30 days since the purchase date. However, refund is not available if X-VPN detects any policy violation or illegal activities. Refunds beyond the 30-day purchase will be considered at the discretion of X-VPN.
Purchase through X-VPN website by Giftcards or Coinpayment :
Refund is not available after purchase.
Purchase through App Store, Amazon, HUAWEI or Galaxy Store :
X-VPN is unable to proceed with any refund if you purchase through App Store, Amazon or Galaxy Store. If you would like request a refund, please seek help from Apple, Amazon or Samsung that execute independent refund policies.
It is your responsibility, at all times to assess whether using the Website, Apps, Software or Services is in compliance with applicable local, state national and foreign laws, and regulation. You should also comply with these Terms and applicable laws, regulation, and policies whenever you use the Website, Apps, Software or Services.
You agree to keep your X-VPN account information confidential. You are responsible all actions that occur on our servers where the login uses your username and password. You are advised to contact X-VPN if you discover or suspect that your account information has been compromised immediately.
When using our Service, you agree not to:
X-VPN reserves the right to take appropriate action when the Service is being used contrary to these Terms and applicable laws, which including termination of your account and the Service without providing a refund and notice.
X-VPN is providing this service on the "as-is" and "as-available" basis without warranty or representation of any kind. X-VPN does not guarantee the Services will meet your requirements, as in continuous availability of the Service or any specific feature(s) of the service. You acknowledge that you access the Website and Services at your sole risk and discretion.
The VPN Service (coverage, speed, quality, and server location) may vary, and the Service is subject to unavailability including but not limited to third-party service failure; emergencies; equipment, transmission, or network limitation or issue; interference or signal strength. X-VPN is not responsible for any failure to maintain the accuracy, quality, security, and confidentiality of your data, message, or pages whether or not related to interruptions or performance issues with the Service.
X-VPN may impose usage or service limits, suspend service, or block certain kinds of usage in our sole discretion.
X-VPN shall not be liable under liable under contract, tort, strict liability, negligence or any other legal theory concerning the services for any lost profits or Special, indirect, incidental, punitive, or consequential damages of any kind whatsoever. In no event will X-VPN, its partners, affiliates, subsidiaries, members, officers, or employees be liable for any direct, special, indirect, consequential, or incidental damages, or for any other loss or damages of any kind, even if they have been advised of the possibility thereof. The foregoing shall not apply to the extent prohibited by applicable law.
The X-VPN and its Service is owned by Free Connected Limited. Free Connected Limited owns all the visual interfaces, information, servers, products, software, graphical materials and all other elements of the service.
You hereby agree to indemnify, defend, and hold harmless X-VPN, its employees, members, directors, agents, supplier, and affiliated companies and their employees, agents, directors, shareholders, members, from any and all claim and expenses, including attorneys’ fees, arising out of your use of the Content and Service, including but not limited to your violation of this Agreement. We may, at our sole discretion, assume the exclusive defense and control of any matter subject to indemnification by you. The assumption of such defense or control by us, however, shall not excuse any of your indemnity obligations.