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How to cancel my X-VPN subscription?

Latest edited on 2023-06-28

Canceling a subscription means canceling the automatic renewal of the next subscription cycle. After canceling the subscription, you will still be able to use the X-VPN premium service until the current subscription expires.

If you want to stop your subscription right now, you will need to request a refund for your current subscription.

How to cancel your subscription?

For subscriptions purchased through an app store, please choose the Stores below you subscribed to X-VPN from and follow the instruction to cancel your subscription.

❑ Apple Store Cancel: https://support.apple.com/enus/HT202039

❑ Google Play Store Cancel: https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DDesktop

❑ Microsoft Store Cancel: https://support.microsoft.com/enus/help/4522164/microsoftaccounthowtocancelyoursubscription

❑ Mac Store Cancel: https://support.apple.com/enus/HT202039

❑ Amazon Store Cancel: https://www.amazon.com/gp/help/customer/display.html?nodeId=G57V745LBUAWDQ78

❑ HUAWEI App Gallery Cancel: https://consumer.huawei.com/en/support/content/enus00729195/

For subscriptions purchased on the XVPN website, please follow the steps below to cancel your subscription.

❑ The XVPN web Cancel (Pay Pal/Credit Card): please go to the X-VPN website and log in with your account. Then go to the My Account page > Subscription> Cancel Subscription

❑ The XVPN web Cancel (Paymentwall): Please contact us and send us your XVPN account and we will help you cancel the subscription.

❑ For coin payments and the 15-month plan: They are all one-time payments and will not automatically renew. So there is no need to unsubscribe.

Need further help? Please contact us online or write to support@xvpn.io.

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