How to contact X-VPN support?
Latest edited on 2026-08-04
X-VPN provides 24/7 online customer service. When you encounter connection problems, subscription problems, setting problems, or any other problems, you can contact us at any time.
How to contact online customer service?
❑ In the mobile version of the X-VPN app
Steps 1: Go to Me > Help Center > Live Chat.
Steps 2: Send your questions.

Note: We present some frequently asked questions at the bottom of the page. You can directly click on the relevant questions to get a quick reply. If you need manual service, please enter your question in the input box and the manual customer service will reply to you.
❑ In the PC version of the X-VPN app
Steps: Click Settings > Help Center > Live Chat > Send your questions

❑ On the X-VPN official website
Please click the small blue icon in the lower right corner on any page of the official website to contact us at any time.

How to contact the support team by email?
❑ For normal problems, suggestions, reporting vulnerabilities/bugs, etc., please write to support@xvpn.io.
❑ For PR or general media cooperation, please write to sandramitchell@media.xvpn.io.
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