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How to contact X-VPN support?

Latest edited on 2026-08-04

X-VPN provides 24/7 online customer service. When you encounter connection problems, subscription problems, setting problems, or any other problems, you can contact us at any time.

How to contact online customer service?

In the mobile version of the X-VPN app

Steps 1: Go to Me > Help Center > Live Chat.

Steps 2: Send your questions.

live chat on mobile

Note: We present some frequently asked questions at the bottom of the page. You can directly click on the relevant questions to get a quick reply. If you need manual service, please enter your question in the input box and the manual customer service will reply to you.

In the PC version of the X-VPN app

Steps: Click Settings > Help Center > Live Chat > Send your questions

live chat on pc

On the X-VPN official website

Please click the small blue icon in the lower right corner on any page of the official website to contact us at any time.

live chat on official website

How to contact the support team by email?

For normal problems, suggestions, reporting vulnerabilities/bugs, etc., please write to support@xvpn.io.

For PR or general media cooperation, please write to sandramitchell@media.xvpn.io.

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