How does my subscription renew?

This article explains plans purchased through which payment methods will automatically renew and the rules for auto-renewal.

Which plans will auto-renew?

❑ Plans paid with the cryptocurrency and Paymentwall (except FasterPay) are one-time purchases and will not automatically renew after the current plan expires.

Note: The 12+3 promotional year plan on the official website is also a one-time purchase and will not automatically renew.

❑ Plans paid with PayPal, credit card, Apple In-App Payment, Google In-App Payment, Huawei In-App Payment, etc. are all subscriptions and will automatically renew after the current plan expires.

What are the subscription plans’ auto-renewal rules?

With the subscription model, you will get a 7-day trial, a one-month plan, a half-year plan, or an annual plan.

❑ If you do not cancel the subscription, the subscription plan will automatically renew after the current subscription plan expires.

Note: Some payment platforms may deduct fees in advance for renewal, and the specific deduction time is subject to the regulations of each platform.

❑ If you do not want to automatically renew, you need to cancel your subscription at least 24 hours before the renewal starts. Learn how to cancel my subscription?

Note: Subscriptions not canceled at least 24 hours before the renewal starts will automatically renew, and refunds will not be available until the renewal is complete.

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